Turning the "Why" into Product Excellence

I’m a UX Researcher driven by a passion for understanding human behavior to create products that feel intuitive and essential. Currently, I work as a strategic UXR consultant in high-velocity environments, focusing on the user-centric integration of Generative AI into major productivity suites.
My background includes high-stakes usability testing for revolutionary AR/VR hardware, where I ensured spatial computing experiences were inclusive, accessible, and grounded in human ergonomics. Whether through strategic planning or multi-modal analysis, I specialize in transforming raw insights into actionable roadmaps.
When I'm not in the lab (or negotiating desk space with my cat, Frank)... I’m the Co-Lead of Ladies That UX Phoenix, dedicated to empowering the next generation of women in design and research.
Stay curious,
Meg Gentile

1000+ Sessions
across diverse panels, providing deep insights for global products.
50+ End-to-End Projects
delivered from initial discovery through post-launch validation.
10+ Mixed-Methods
utilized to solve complex, ambiguous product challenges.
5+ Product Launches
where my research directly shaped the final roadmap.
Skills and Methods
01
Usability Testing
02
Card Sorts
03
Wire Framing
04
A/B Testing
05
Focus Groups
06
Figma
07
Competitive Anlaysis
08
Task Analysis
09
Concept Testing
10
Journey Mapping
Proven Process
Study Planning: Setting the Strategy
I transform business goals into research blueprints by aligning stakeholders early. My focus is on defining the right questions to ensure every study delivers high-impact, actionable data.
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Stakeholder Alignment: Leading collaborative kickoffs to define target user segments.
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Research Design: Developing master scripts and blueprints to reveal nuanced user behaviors.
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Recruitment Management: Managing partnerships to ensure participant representation and data integrity.
Data Collection: Capturing Context
I use a tailored, multi-modal approach to gather "strategic intelligence." By choosing the right method for the problem, I capture both broad sentiment and deep, in-context behaviors.
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Remote Interviews: Uncovering motivations and mapping user journeys.
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Impactful Surveys: Measuring sentiment and trends at scale.
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Diary Studies: Capturing longitudinal changes and real-world behavior patterns.
Analysis: Distilling Insights
Analysis is where raw data becomes a strategic asset. I employ a rigorous, methodical approach to synthesize evidence into a clear narrative of user needs.
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Evidence Synthesis: Consolidating transcripts, surveys, and observations into themes.
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Identifying Latent Needs: Moving beyond surface-level pain points to uncover unmet user requirements.
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Prioritization: Translating findings into prioritized, implementable design recommendations.
Reporting: Driving Impact
The final step is ensuring research leads to action. I conduct formal presentations that provide the "why" behind the data, securing long-term buy-in from the entire product team.
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Executive Reporting: Delivering concise, data-informed rationale for design decisions.
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Organizational Alignment: Guiding teams through the evidence to catalyze rapid decision-making.
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Roadmap Influence: Ensuring user needs remain the central priority in future product evolution.

Contact
Phone
480-294-9848
Location
Mesa, Arizona
Email
meganmgentile@gmail.com